For longer than 2 full decades, MTM has connected together with their clientele to develop non emergency medical transport for being able to access heath care treatment, promoting self-reliance, and joining community resources. Simply by leveraging premium consumer support and also their means to establish in depth provider networks, they can enable clients to accomplish their objectives while achieving their own vision of towns free of confines.
Your wellbeing & safety are a major issue to MTM. In reaction to the current Coronavirus pandemic, they are actually adhering to any advice supplied by the Centers for Disease Control for their transportation management systems.
MTM is here now to provide a selection of NEMT Brokerage services to use on your primary problems with health-related related transport & Public Transportation Services. Through state non-emergency health related transport (NEMT) brokerage to organizing and sending for key transportation organizations, their professional services make sure to increase health and wellbeing outcomes at the same time aligning along with customer targets, minimizing expenditures, and maximizing total satisfaction.
Utilizing their in-depth knowledge of the health-related transport products and services market, MTM’s mobility management model offers an imaginative approach to coordinated community transportation.
With a broad range of synced, practical transportation services, mobility management makes sure every aspect of passengers’ mobility needs can be met. MTM educate passengers about the transport methods at hand, and also assist them to select the best form of transport that best fits the requirements.
As demand continues to increase, mobility management delivers a strategic method for unifying, managing, & coordinating transportation services. MTM collaborates with their clients to deliver a family of travel services & options like:
Diverse travel options and modes
Helping plan for future system growth
Modular, scalable solutions, up to full turnkey partnerships
Pursuing opportunities for grant funding
Educating passengers on & assigning them to the most cost-effective, appropriate mode of transport
Performing education & outreach to explain the transit system to stakeholders
Developing strategies for meeting the needs of passenger populations
Pursuing grant opportunities to maximize potential for federal Mobility on Demand “Sandbox” programs
As travel agencies outsource more services to achieve cost savings, a dedicated Quality Assurance (Quality Assurance) contractor is imperative to accurately track performance metrics, analyze data, & lead the agency & its contractors through continual quality improvement.
Serving as the ears and eyes of the agency a augmentation of the agency’s own staff an impartial QA specialist brings an additional tier of impartiality to hold other vendors answerable & pro actively handle service and conformity factors. Having practical experience which integrates transportation & quality assurance, MTM appreciates the way in which different components of Quality Assurance have an impact on any travel departments function, & has a specialist model ready in order to improve compliance and method development.
The specialized Quality and Compliance unit monitors the transport of over Twenty mil trips a year by means of the sub-contracted community of transportation carriers, with well over 7.5 mil messages or calls received by their own customer service network locations each year. For every one of their more than One hundred legal agreements, they currently have internal quality control procedures set up and also hold their selves answerable to overall performance specifications & Key Performance Indicators(KPIs).
MTM is known as a true leader on developing Quality Assurance processes for the non-emergency health related travel sector, and has efficiently executed these kind of tactics in their own solutions for longer than two decades. In every single contract MTM run, MTM operates Quality Assurance routines making them exclusively skilled to be able to provide unprejudiced reviews, assess service developments, & report clear findings & ideas.
Using a choice of practices, plans, operations, & records designed over the past Two full decades and set to be customised to meet transit companies expectations, MTM is actually very well geared up to be able to simplify execution and also make instant positive impacts for travel organizations of virtually any over all size.
Even more particular towards the transportation industry, MTM partners with transportation agencies in Maryland & Washington, D.C. to provide dedicated QA solutions. In each case, MTM cooperate along with the transit agencies to help establish all-inclusive solutions which give control for each of the Administration & Operations of the para-transit units.